Entertainment Marketing: Not Boliao
Just yesterday I was exploring a future that feature Entertainment Marketing. Summarized, my point was:
[...] With the advent of social media [...] marketers are now not only able to talk with their audiences, but have their audiences talk at them. [...]
Of course, if you want consumers/users to take the time to either talk with or talk at you, then you have to make it worth their time. Essentially, as with online video advertising, you have to give back to the marketplace. After all, trust economies are built by interacting with communities and adding to their value. Well, a huge way in which marketers are going to be able to give back to such communities is by entertaining them.
You can also watch the video version, but essentially, I saw three ways in which marketers were going to be able to do this -- that is, entertain their audiences and participate in the communities (re marketplaces) they are trying to engage. The first was through brand-based "groups" on social networks. The second was through engaging user interfaces such as widgets. Finally, the third was through original content that the user finds some value in consuming -- whether it be entertainment or informative value. I also hinted that examples of each of these methods are already readily available.
Well, as far as producing entertaining, original content goes, it looks like Cadbury has provided the latest example in the video above. As Mitch Joel's own stream of conscious illustrates:
This is one of the first indications I've seen that Boliao is making its way into the English culture. If you're not clear on what Boliao is, check out my Blog posting on it here: Boliao - A New Movement In Digital Marketing. Doug was questioning the rationale of the creative, and whether or not anyone would be able to make the connection between the Phil Collins-esque gorilla back to Cadbury Dairy Milk. I would be lying if I didn't think the same thing... the first time I saw it.
Then, I put on my Marketing cap that doesn't have the decades of being jaded, and realized that Cadbury is pushing limits, changing the tempo and trying stuff. You know, stuff like having a gorilla playing the Phil Collins hit, 'In The Air Tonight'.
Like the the Dove Evolution and Tea Partay videos this Cadbury clip is using a familiar piece of pop-culture to help the audience identify with the brand behind its production. In the case of Dove, they revealed the process behind our culture's air-brush standard of beauty to schmooze consumers. Similarly, Smirnoff tried (and failed) to use the suburbanization of hip-hop culture to entertain college-aged kids and, thereby, coax them into identifying with their brand.
In the case of Cadbury, they have a much broader potential market to appeal to than Dove (beauty products) or Smirnoff (18-21 and over). Consequently, they've chosen two things to help just about any Western consumer identify with their brand: (1) an all-time-famous pop-music hit; and (2) a genetically related animal that is nothing short of endearing whenever it does anything even closely relating mundane human activity -- recall the cigar smoking, roller-skating chimps.
Now, Mitch seems to positing is that this kind of content is targeted at a group of people who are, literally, watching (and creating) nonsense. What's really happening, however, is that the MTV generations are coming of age. These are the first generations to have been exposed to fully multi-media marketing campaigns (radio, TV, billboard, and print) from day one. Like Mitch, we're jaded and desensitized from over-exposure to marketing campaigns, but accept them as a natural part of our cultural landscape.
Consequently, anything that marketers do that is remotely original is something that we revel in. After all, marketing is part of our culture, so in our eyes, original campaigns gimmicks are virtually on par with great works of art. When we see them, then, we can't help but want to share them -- and help them spread virally.
Interestingly enough, anything that can get pass our disenchantment with a multi-media consumer culture is considered original. If you entertain us, though, you soften us up and put us in a good mood. When you do that, we're less prone to feeling of bitterness and ennui. So when we find out that some little piece of entertainment was underwritten and produces by some brand, suddenly we feel enthusiastic about that brand. And like any piece of art that we feel enthusiastic about, we want to share it with other -- and so it goes viral.



















Comments
I don't find what you're saying at all challenging to my thoughts. In fact, they're quite complementary.
If there's one point that may have not have been salient enough in my Blog posting, it's that this form of video is truly has no point. There's a point to the Dove and Tea-Partay videos... the Cadbury one is Boliaio because it is mindless and has no point.
That being said, it doesn't make it any less or more entertaining then stuff that does have a point.
:)
Posted by: Mitch Joel | September 11, 2007 1:51 PM
I guess what I was getting at when I used the word "challenging" is that what users are watching and creating isn't nonsense. Against the backdrop of every other format of played-out content, I think the so-called nonsense is actually kind of commenting on the state of our pop-culture.
Posted by: CT Moore | September 12, 2007 10:08 AM